Service Operations Executive

Senior Registrations Executive

Location: London

Hours: 35 hours

Salary: 36,000

Brilliant benefits package:

· Private medical cover

· Pension (3.5% employee & 9% employer contributions – increasing to 12%)

· Free Life Assurance

· Holiday (25 days)

· Interest free season ticket loan

· Gym membership (subsidised)

· Pirkx Wellbeing Platform (Inclusive of Employee Assistance Programme)

An exciting opportunity has arisen to join a well-established, market-leading organisation within a highly regulated professional services environment. Our client is seeking an experienced and detail-oriented Senior Registrations Executive to play a key role in delivering high-quality registration and compliance processes.

The Role

Reporting into senior leadership, you will be responsible for overseeing the end-to-end registration lifecycle, ensuring compliance with industry standards and delivering an exceptional stakeholder experience. This role offers a blend of operational delivery, stakeholder engagement, and process improvement.

Key Responsibilities

• Manage complex registration processes, ensuring accuracy and compliance at all times
• Act as a senior point of contact for internal and external stakeholders
• Review applications, documentation, and supporting evidence against regulatory requirements
• Support and mentor junior team members, providing guidance and quality assurance
• Identify opportunities to streamline processes and improve efficiency
• Handle escalations and resolve queries in a professional and timely manner
• Maintain accurate records and reporting to support business needs

About You

• Proven experience in registrations, compliance, or a similar regulated environment
• Strong attention to detail and a high level of accuracy
• Confident communicator with excellent stakeholder engagement skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience supporting or mentoring team members would be advantageous
• Proactive, organised, and solutions-focused mindset

What’s on Offer

• Competitive salary and benefits package
• Hybrid working model
• Opportunity to work within a respected and growing organisation
• Supportive team environment with clear progression opportunities