Marketing and Communications Program Manager

Marketing and Communications Program Manager

Location: London (On-site)

Contract: 12-month PAYE

Rate: £180-£220/day

Start Date: ASAP

Hours: Full-time (40 hours/week)

Are you a strategic thinker with a passion for delivering impactful marketing and communications programs? Do you thrive in fast-paced environments where innovation and customer experience are at the heart of everything you do?

We’re looking for a Marketing and Communications Program Manager to lead go-to-market strategies for new product features and enhance the experience of delivery partners. This is a high-visibility role within a forward-thinking last-mile logistics team, offering the chance to shape communications and drive engagement across multiple channels.

What You’ll Do:

• Own and execute end-to-end marketing strategies for product launches and service enhancements.
• Collaborate with cross-functional teams including operations, product, and external partners.
• Manage the onboarding lifecycle and improve delivery partner experience from first touch to first delivery.
• Lead content deployment and performance tracking for key communications channels.
• Use data and metrics to continuously improve campaign effectiveness.

What You’ll Bring:

• Degree in marketing, communications, or a related field (Master’s preferred).
• Proven experience working with external partners and cross-functional teams.
• Strong communication skills across all levels, including leadership.
• Proficiency in Excel (pivot tables, lookups).
• Ability to build strategic plans and execute them tactically.

Why Join?

• Be part of a small, agile team working on a high-impact project.
• Collaborate with diverse stakeholders and contribute to a fast-evolving logistics ecosystem.
• Gain exposure to cutting-edge delivery innovations and customer experience strategies.