Mandarin Speaking Account Service Administrator

Are you searching for a rewarding role in Account Service Administrator? This role is To support account service operations and departmental activities in line with local regulatory and Head Office requirements, including handling customer enquiries and operational tasks. The role also participates in testing and implementation of electronic banking products and related system enhancements.

Job Title Mandarin Speaking Account Service Administrator

Location London

Work style: fully on site

Salary: Competitive

Responsibilities

· Manage daily account service operations including account opening/closure, FX, remittances, internal transfers, E-banking administration, and system data maintenance

· Ensure accurate client records and documentation in line with internal policies and UK regulatory requirements

· Respond to customer enquiries related to account services and electronic banking products

· Support internal and external reporting as well as operational data submissions

· Assist with compliance activities including AML reviews, SCV processes, and data governance controls

· Participate in E-banking product testing, system upgrades, regulatory-driven enhancements, and process improvement initiatives

· Provide additional operational support as required by management

Skills Required:

· Fluent in Mandarin and English (written and spoken)

· Minimum 2 years’ experience within a UK banking environment

· Strong Microsoft Office proficiency

· High attention to detail with strong organisational skills

· Good communication and cross-departmental coordination abilities

· Ability to prioritise workload effectively in a fast-paced environment

· Strong reporting accuracy and a collaborative team mindset