Retailer Training Specialist – AUTOMOTIVE

Are YOU passionate about training others, and delivering real quality customer service within large organisations? Are you experienced in automotive dealer training programmes? This new role is an opportunity to play a key role in the design, delivery and development of training programs for one of the UK’s fastest growing automotive brands.

This client is entering an exciting phase of growth within the UK automotive market and is looking to appoint a Retailer Training Specialist to elevate capability across its retail network. This position sits at the heart of the customer journey, ensuring sales teams are confident, consistent, and equipped to deliver an outstanding experience at every touchpoint. It offers the opportunity to directly influence performance, shape training strategy, and make a measurable impact across multiple dealership locations. If you think you have what it takes to move into this role, please apply below and attach your CV with any automotive or OEM experience highlighted, our recruiters will discuss this experience with you as a part of our screening process.

Salary: Competitive Around 40-55K – depending on experience and current salary

Location: Throughout the UK

Work Style: Field Based

Language: English

Key Responsibilities

• Deliver structured onboarding programmes, supporting both new and existing retail partners through high-quality induction training
• Facilitate engaging training sessions across multiple formats, including in-person sessions and virtual classrooms aligned to accreditation pathways
• Lead training delivery at new vehicle and product launch events, ensuring clear, confident messaging across the network
• Contribute to the development of training materials alongside internal stakeholders, including digital learning modules and classroom content
• Provide targeted, on-site coaching focused on sales process adherence, customer experience improvements, and mystery shop outcomes
• Design and deliver tailored training interventions to address evolving business needs across the network
• Partner closely with regional stakeholders to identify performance gaps and deploy effective training solutions
• Support wider training initiatives and projects in line with business priorities

What We’re Looking For

• OBJECTIVE background in AUTOMOTIVE sales training, gained within an OEM or retail environment
• Strong understanding of dealership operations, sales frameworks, and customer satisfaction measures
• Confident communicator with the ability to adapt delivery style to different audiences and learning preferences
• Willingness to travel extensively across the UK, typically spending the majority of the week in the field
• Ability to operate both independently and as part of a wider collaborative team
• Comfortable working with digital learning systems and content creation tools
• Full UK driving licence required