Part time Mandarin Speaking Accounts Assistant in Property

Part time Mandarin Speaking Accounts Assistant in Property

Location: London (Remote & Work-from-Home options available)

Hours: Part-time, approximately 10 hours per week

Sector: Property / Real Estate

Salary: £15 per hour

Languages: Fluent Mandarin & English (MUST)

Positions Available: 1

About the Role

We are seeking a highly organised and conscientious bilingual Account Assistant to support the financial operations of an established property investment and management company.

This role is ideal for a Mandarin and English speaker who enjoys working independently, has a strong sense of accuracy and compliance, and is confident handling property-related financial matters. You will work closely with a professional and experienced team, providing reliable financial support to landlords and tenants in both languages.

The position offers excellent flexibility, remote working opportunities, and a high level of autonomy-perfect for candidates seeking a stable, professional part-time role.

Key Responsibilities

• Reconciliation & Documentation
• Accurately reconcile service charges, utility bills, and other property-related expenses; collect, process, and maintain compliance documentation and authorisations.
• Landlord & Tenant Support
• Respond promptly and professionally to financial enquiries from landlords and tenants, ensuring clarity and accuracy.
• Bilingual Financial Communication
• Translate, draft, and explain financial compliance materials, legal notices, and procedures related to the UK rental and property management environment.
• Systems & Process Management
• Use financial and property management systems efficiently to track bills, payments, and reports, ensuring deadlines are met and records are up to date.
• Billing & Arrears Follow-Up
• Proactively monitor and follow up on service charges, ground rent, and rent arrears, supporting timely resolution for all parties.

Skills & Experience Required

• Financial & Technical Skills
• Experience using accounting or financial tools, with strong attention to detail and accuracy.
• Language Proficiency
• Excellent English reading and writing skills for professional email communication; fluent Mandarin for client support and documentation.
• Property / Regulatory Knowledge (Highly Desirable)
• Familiarity with UK rental regulations such as the Tenant Fees Act is a strong advantage.
• Compliance-Focused Approach
• A strong understanding of compliance requirements and the flexibility to support additional tasks when needed.
• Proactive Working Style
• Confident in following up on payments, bills, and outstanding items, with excellent organisational skills.
• Strong Soft Skills
• Self-motivated, service-oriented, and adaptable, with clear and professional communication skills.