Are you a Dutch or German speaking STUDENT who is looking for a well-paid summer internship programme that will take you through from now until the start of November? This is a perfect cv-building opportunity for 6 months with a company that makes e-scooters and e-bikes. You will be trained in every aspect of customer care & relationship management- from dealing with complaints to liaising with logistics . There is also the real possibility that after the programme and graduation, the company will consider you for a permanent role. Apply here: REMOTE OR in BELGIUM : Summer student work: DUTCH or GERMAN

Title: REMOTE Or in BELGIUM : Summer student work: DUTCH or GERMAN inbound Client Care Executive

Location: Brussels or able to commute occasionally to the office in Brussels

Languages: Fluent DUTCH or GERMAN

Contract type: 6 month summer work contract to run across the summer until October 2022. This role would best suit a student or recent graduate who is looking to build their cv. The role is hybrid with 2 days in the office and 3 days wfh or can be 100% remote if you are based in Europe.

Salary : £30,000 pro rata + an electric bike, Eu10 per day extra for lunch and additional Eu 200 per month towards wellness

If you are far from Brussels the company will pay travel for your 2 weeks of initial programme training, which is based in Brussels

The company : This is a truly exciting tech business that has solid financial backing and is growing fast across Europe . The company specialises in producing and selling electric bikes and because of the increasing awareness of the need to reduce carbon emissions , it is growing fast as people abandon cars and choose to commute by e-bike. The atmosphere is vibrant and fast moving and the company is totally obsessed-and-passionate about the quality of customer care it provides to its B2C customers.

The role: This is a 6 month contract and a very high-quality role for a current or recent student. You will be taking a high volume of inbound calls on a daily basis and will have 2 weeks of classroom-based training to give you the confidence to do the job well. Each bike costs about £4,000 so these are luxury investments for customers .

Duties:

• Answering a high volume of emails and calls from customers
• Dealing with issues around bike electric charge-points, pricing and delivery schedules
• Managing refunds or replacement bikes
• Liaising with the team leader re escalations
• Updating the database

Requirements

• Native standard DUTCH, FLEMISH OR GERMAN
• Accessible to Brussels or work 100% remotely
• EU passport holder
• Able to start work as soon as possible