This is a lovely role that gives you the option to work in London. The role is dealing with OUTBOUND customer care enquiries on an anti-smoking project . The role is 3 months of temp work with the prospect of becoming permanent. You will use fluent ENGLISH ( or any other language) and be based in an international team. Nice job! Apply here : ANY LANGUAGE or ENGLISH: OUTBOUND Customer Care Advisor
TITLE: ANY LANGUAGE or ENGLISH: OUTBOUND Customer Care Advisor
Location: LONDON (100% office-based role during training period). Thereafter HYBRID work
Team: International Health Team
Sector : Medical and Health ADVISORY
Pay rate£11.77 per hour (this INCLUDES your holiday pay)
permanent salary equivalent £21,840pa & KPI bonuses, 15% Commission and other excellent benefits
Contract type: 3 months as a temp initially with the opportunity to become permanent
Start date: ASAP
Earnings year one: Potential to add £3200 per annum to your base if you meet performance KPI’s
Hours: Monday to Friday 10am till 7pm
Company Details
Global consumer research agency that works across time zones and in 29 languages to help their clients understand health related consumer behaviour. This company is focused on helping their portfolio of clients to understand what consumers want and therefore how deliver what consumers require.
The role is project based and you will be specifically tasked with working on a medical and health related anti-smoking campaign. You will be getting insights into consumer trends and will also be promoting products that are smoke-free alternatives to cigarettes
The role: You will provide mainly outbound advice to customers seeking advice on how to move away from cigarette smoking to healthier alternatives .
Duties: Making outbound calls to engaged consumers who are actively looking for alternatives to cigarette smoking
Advising on smoking alternatives
Making outbound calls in response to enquires
You will be full trained on smoke-free products and specific consumers programs that are available
Making out-bound coaching calls and addressing questions and concerns
Acting as the first point of contact for consumers
Use of live chat, phone, email, video and social media to advise and help consumers
Offer advice and support on their personal journey away from cigarettes
REQUIREMENTS
Fluent English (any languages are useful as long as English is fluent)
Email us and our team will get in touch right away
Westgate House 9 Holborn London EC1N 2LL
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