Location: Staffordshire, Cannock – 100% OFFICE BASED
Working hours: 8.30am- 5.00 Monday to Thursday, Friday 8.30 am – 4.45pm
Salary: up to £27,000
Do you love to talk and enjoy providing excellent customer service? Want to use your French language skills every day? Are you excited by social media and the impact digital media has on delivering excellent customer service?
We have an exciting opportunity for you to join our clients Customer Services team. It’s certainly not your average customer support position and you’ll be working in an environment where your French language and customer service skills will make a difference from day one.
Utilise your exceptional French language skills to create an impeccable end to end customer experience
Be the first point of contact for our French customers and support them through every step of their Autosmart journey
Build strong relationships with our franchisees both in France and internationally
In French, answer queries, respond to technical questions, handle order and export paperwork, resolve complaints and manage your own customer related projects
Support colleagues and team members with other non-French country-specific activities as required