This is an outstanding opportunity to join a global organisation that focuses on protecting the world’s environment, and how their natural resources are exploited. We are looking for candidates who are passionate about nature and the ecosystem, and who will have the right administrative and customer support background, as well as fantastic relationship building skills.
Amongst others, your responsibilities will be:
Looking after existing key clients based in The Netherlands, Belgium and France.
Being in contact with your clients regularly and making sure that government rules around environmental classification are understood.
Providing information to potential new clients and explaining legal governmental requirements.
Putting contracts in place and checking that all client information is accurate.
Use of Excel for Data Management. This work is highly administrative in content.
Producing reports and processing information.
Investigating fraudulent use of environmental food guarantees.
Client retention by providing a 5-star client service.
Requirements:
Fluent in at least two of the following languages: Dutch, Flemish, French.
Passion for the environment and the world well-being.
Excellent MS Office skills.
B2B client support experience.
Outstanding Customer Service Skills and attention to detail.