Language: Written and oral fluency in Dutch and English
Location: Hybrid & Flexible Working Environment
Working Hours: 8am – 8pm Monday – Sunday.
Standard Office hours are between 8am-8pm Monday to Friday,
8am-4pm Saturday and 9am-4pm Sunday.
Hours each week will outlined in a monthly rota.
You will be expected to work 2-3 weekend days p month (in return for week day lieu).
Salary: £20,000 pro rata
Commission: Uncapped commission structure rewarded for sales results, paid out monthly.
On target earnings of £5000 per annum
Contract Type: 4 months FTC
Are you looking to create, innovate, grow, have an impact in a world lifestyle change business, and positively influence the world, and learning about the best sustainable business practices and socially responsible operations, working alongside passionate people?
Do you have customer centric mindset, willingness to learn, are interested in picking up systems / processes? Then come to work and to create in a lifestyle change business interested in socially responsible processes and sustainable business practices.
Equal Employment Opportunity: Striving to create a workplace that values Inclusivity and diversity so everyone brings their full potential, feels empowered and be their authentic personal best.
About the role:
Friendly Customer service brand ambassador to communicate with customers via telephone, email, web chat and social media.
Danish specialist to advise on current trends and local knowledge
Work closely with Customer Resolution team to ensure order completion
Analysing consumer feedback to cultivate process improvements to improve the consumer experience processes.
Customer Service experience
Interested in the Fashion industry
A customer centric mindset
Written and oral fluency in Dutch and English
An adaptable individual and a team player
You are an excellent communicator and collaborator with stakeholders across the business
A self-starter who brings passion, enthusiasm focus to their work
A proactive problem solver
You have a keen eye for detail
Capable to resolve queries over the phone, e-mail, online chat